Shipment

1. National shipping within Germany

We ship in Germany with DHL and generally use the climate friendly shipping option GoGreen. The shipping costs depend on the weight of your package. Orders over 250 € qualify for free shipping. In general, all deliveries have a shipment tracking. A delivery tracking link will be provided to you via email.

Table 1: Shipping and packaging costs inside Germany via DHL

- all prices incl. 19% VAT
- for cash on delivery shipments, additional costs are € 6.50 (on the invoice included in our shipping charges)
- the shipping time within Germany is usually 1-2 weekdays
- * weight below 0,7 kg and product value below 40 €, product height under 5 cm, reduced shipment costs by usage of DHL Warenpost

2. International shipping within Europe and the world

We ship worldwide to all countries that are supplied by DHL and German Post. We exclusively use the DHL climate-friendly GoGreen shipping option. The shipment is delivered with the respective national postal company of the destination country.

Our shipping costs and shipping time are calculated according to the package weight and the country you want to ship to. Please find the respective zone for your country according to table 2 and find the detailed weight-dependent costs in table 3. Your package weight is calculated according to the product weight including packaging.

In general, all deliveries have a shipment tracking. A shipment tracking link will be send to via email. The postal company is also listed in the shipment tracking. If possible, we recommend using the more detailed shipment tracking via the UPU / Matchcode of the delivering postal service. You will get information about this in DHL tracking after the package has left Germany.

Attention: Particularly for Zones 6 to 8, longer process times of the customs authorities and inaccurate shipment tracking by the delivering postal company may lead to longer delivery times. We always try to make the best possible for you in these situations, but we need to point out these delays.

Table 2: Allocation of countries to shipping zones

Tabelle 3: Shipping costs with Warenpost (only up to 40 € value and only assorted countries)

Table 4: Shipping costs to Europe and the world

1. Shipping time - stated in working days according to DHL, the value is an average time and is sometimes subject to higher tolerances, especially for deliverys outside the European Union delays might happen due to varying transport methods and processing time in customs and tax departement of the respective country, in rare case the time is twice as long, please calculate with enough room and bring some patience.
2. tax-free shipping - with import and arrival of the delivery in the destination country, possibly tariffs and taxes apply in the country, which are to be borne by you as the reciever of the delivery
3. for the United Kingdom and Canary Islands, the shipping costs of Zone 2, respectively, but excluding VAT, will be charged
4. For cash on delivery, additional costs are 6.50 € (on the invoice included in our shipping charges)
6. Shipping costs inkl. 19% VAT, from 600 € order value we deliver free of charge inside the European Union
7. Shipping costs without VAT
8. there may be additional surcharges due to Corona economic situation (on behalf of DHL)
9. Our weight limit is standard 30 kg, on request we split higher weights into 2 packages